Important Business Etiquette for Every Professional to Follow

Important Business Etiquette for Every Professional to Follow

When it comes to business etiquette, many rules and regulations are not supposed to be broken at any cost while being a professional. Some of them are not more than common sense while others are about building a strong relationship and communication with others. This article will enlighten some important business etiquette for every professional.

Important Business Etiquette

Here are some important business etiquette for every professional to follow that will also help to establish rapport.

Be on time

Be on time

In the business field, it is ideal to follow the traditional rule, “Five minutes early is late.” Leave yourself sufficient time to reach punctually, take off your coat, and settle in a moment. Reporting at a conference exactly at the designated time can make you feel hurried, and you will look at it. Time is money; by being on time, you show respect to others and their time.

Use full name

Use full name - Important Business Etiquette

Names are one of the earliest parts of information that we acquire about someone. It is how people identify and approach you. When you say others your name, introduce your last name also. This is particularly significant if you have a traditional first name.

Greet everyone

Greet everyone - Business guides

Embracing the people that you come in contact with isn’t only pleasant but it builds rapport as well. You never know who the people that you attended could be, so it is necessary to greet everyone with the same level of courtesy. This will also help to increase the spirit of teamwork

A mere “Hi, how are you?” or even a smile and nod is sufficient. Handshakes are the common business greeting. A strong handshake is still deemed as a positive manner. A weak one is negative.

Dress appropriate

Office dress - Important Business Etiquette

While proper dress surely differs from field to field and environment to environment, some things remain the same. Neat, pressed dress without any loose strings or pieces and relatively elegant, closed-toe footwear is a necessity. See the people working around you for dressing ideas on what kind of attire is suitable for an office.

Don’t eat at your desk

Eating in the office

Every firm has at least one such employee who has the habit of bringing in his extremely pungent food and eating it at their workplace, making it difficult for others to focus until the smell evaporates. Don’t be like such a person. Try to eat your lunch in the specified lunchtime or designated place. 

Avoid Gossips

Gossips in the office

Gossips in the office are nothing but childish habits and one of the important productivity killers that have no place in the office. If you hear a rumor about someone in the office, do not pass it on. People don’t always know or remember who starts it, but they always remember who spreads it. This certainly harms the office environment.

How Music Affects Work Productivity?

How Music Affects Work Productivity?

It is said that music is the food of soul as it improves our mood and inner self while others say it destroy our productivity. Studies also found a deep connection between music and depression as we find ourselves much relaxed after listening to music. Either we experience a breakup or graduating from high school, music is always with us. So one thing is for sure that music is a part of our lifestyle but one thing is important to know how music affects work productivity.

Music Affects Work Productivity

Truly, this is an imperative subject to study for anyone, because music has frequently become a component of the modern-day work session. As a large sum of our work now being done at computers, music has become an influential technique to kill the boring vibes.

Improves your mood

When you listen to music you relish, the brain releases the neurotransmitter dopamine, which makes you feel good, and decreases pressure and stress. Researchers have examined the effects of music on patients who were expected to undergo surgery.

At the end of the investigation, the researchers found that the patients who listened to music underwent less stress and lower cortisol levels than patients who took anti-anxiety drugs.

Music has the ability to enhance our mood, which in turn could develop your strength to focus and concentrate on the task at hand thus improve your productivity.

Lyrics reduce productivity

It is important to remember that not all music is the same. An Investigation on background music in the workplace has revealed that music with lyrics decreases our mental performance at work, while instrumental music could increase our productivity.

Moreover, the study has explained that performance is decreased with increased speech clarity. In layman’s terms, the more voices we can hear while working that also include lyrics, are productivity killers.

Improves physical performance

Listening to motivational music while doing any job can assist to decrease weariness and enhance the quality of your job. As some studies have discovered that music improves physical performance by improving the capability to do any task longer and harder and preventing burnout.

Music benefits to significantly improve the enthusiasm, momentum, and duration of your energy to perform.

Make repetitive task interesting

According to Daniel Levitin, neuroscientist and author of This Is Your Brain on Music, music can make repetitive tasks more enjoyable and improve your attention on the task.

For instance, one research found that music could enhance the performance of surgeons who take on repeated nonsurgical laboratory duties.

Affects introverts and extroverts differently

An investigation examined the distracting impacts of music on introverts and extroverts on different cognitive tasks. During the investigation, 10 introverts and extroverts were given two tests, a memory test that needed quick and delayed recall and a reading comprehension test. The participants were asked to complete the tests while either listening to the music, or in silence.

At the end of the investigation, the researchers found that there was a negative effect on quick recall on the memory test for both groups, while music was played.

But, after some minutes, the introverts who had remembered the things performed notably poor in recall than the extroverts in the same condition. Also, the introverts who completed a reading comprehension test when the music was played also performed remarkably poor than the extroverts.

How to Handle Arguments with Clients?

How to Handle Arguments with Clients?

A good entrepreneur knows how to handle arguments and rather than regarding the disagreements as a negative, they learn from it to improve themselves. An argument with a client will essentially always destroy the relationship. But a smart manager handles it in a way that the client doesn’t even realize you are arguing. In this article, we will discuss the simple tricks to handle arguments with clients.

Handle Arguments with Clients

Find the mid-point

Find the mid-point that is in favor of both and settle down on it. You may not squarely coincide with the client, and you may not accept their particular demands. A productive, customer-centric communication, though, demands that you set their basic motive as the purpose of the call. This will help you to establish rapport with your client.

Control your temper

No matter how rude the client gets, it’s necessary to be nice and stay friendly throughout the discussion. Avoid getting offensive even as clients raise their voices. A cool, flat tone usually gets more consideration than a raised one. 

Listen to understand not to respond

Try to understand what your client is trying to say. You probably know what you can say that will put a client in his or her place, or cause the person to offend more. Avoid that. Try to cool down your client not by responding back, rather understanding him.

Move on

If you want to avoid the argument with the client then it doesn’t matter who was wrong or right, or whose point was accurate. Even if clients were wrong, don’t ask them or demand them to apologize. Rather, move on so that the relationship goes on a stable track again.

How to Avoid Shiny Object Syndrome and Stay Focused?

How to Avoid Shiny Object Syndrome and Stay Focused?

You might have heard about shiny object syndrome. If not, we will tell you about it and how it affects you. Shiny object syndrome is like a tendency for some people to pursue something new, be it a unique business plan, device, or purpose, rather than to stay focused on what they’re doing. In this article, we will discuss how to avoid shiny object syndrome and stay focused to improve productivity.

Avoid Shiny Object Syndrome

This phenomenon is very common in entrepreneurs and most of them suffer from shiny object syndrome each day. It’s the ultimate distraction that happens when you’re expected to be concentrating on one thing but then suddenly, something else looks more engaging so it diverts your attention. As a consequence, your focus gets shifted and you probably don’t end up getting any useful outcomes.

Set your goals

Set your goals - Avoid Shiny Object Syndrome

We’ve always been a huge devotee of the idea of setting goals as it really does assist you to concentrate on your strengths. As you know, your goals should be precise and defined. And if you are having a difficult time concentrating, set goals that explicitly specify the 1 or 2 tasks that you are going to work on.

Make to-do list

Make to-do list

Each morning, make sure to not make these mistakes in the first 10 minutes of your day. After your morning walk and breakfast, grab a pen and a paper and make a to-do list of the top 5 or so things that you most want to achieve for the day. Then number them in priority and work on number 1 until it is completed before moving onto the next ones. This helps more than you might think.

Remove distractions

Avoid distractions to improve productivity

We all face many distractions in the workspace. Either it is email, social media or chatting with colleagues. To avoid those workplace productivity killers, set up particular times a day where you are “allowed” to check email or chat with your friends. You will notice that being a little more punctual with your time will assist you to perform much more.

Time tracking software

Last but not least. At the end of the day, you have to compare what you have done so far after spending your 7 to 9 hours in the office. With a time tracking software, you can truly track your time and see what you have accomplished in the given time. This will encourage you to improve your productivity as well.

Timelo - Time tracking software

Apart from that, the latest time tracking tools like Timelo are also providing you the options of project billing and invoicing, expense tracking, project management with a user-friendly interface. Also, you can enjoy the 15-day free trial with no credit card required.

Shiny object syndrome can kill your productivity and limit you from reaching so many aims and milestones in your business. Keeping distractions at bay so you can fully concentrate to ensure the success of your project is important and the above-discussed tips will definitely help.

What are the Effects of Micromanagement on Productivity?

What are the Effects of Micromanagement on Productivity?

Micromanagement is the act of managing every perspective of how another employee does particular jobs or his duties. This method of management does more harm than good for any business. It implies that a supervisor either doesn’t trust a worker or doesn’t have confidence in his experience to do a task. Here are some of the effects of micromanagement on productivity.

Effects of Micromanagement on Productivity

Micromanagement typically has an adverse effect. Like bullies, micromanagers exercise unsuitable power over others through repeated criticism and authority by their unnecessary consideration to small details. This is one of the productivity killers.

Effects of Micromanagement on Productivity

Lower Productivity

Micromanagement hinders employee productivity. Managers are supposed to observe employees’ performance and give direction or correction whenever needed. Though, the time it needs to explain to workers every assignment ultimately will consume the time dedicated to the original production.

Employee productivity

Whether micromanagement transpires in a production-oriented or service-based work conditions, it can dissolve into time properly spent meeting business requirements and assisting customers’ demands. Employees whose performance evaluation grades are based on production levels may be estimated lower than anticipated due to no mistake of their own.

Increase Employee Turnover

Constant micromanagement usually drives people to resign their jobs. It kills the manager/ employee relation. The steadfast monitoring of everything they perform, repetitively going over every detail of their task and revising their work the way the micromanager would do it consumes skilled employees and forces them looking for a new job somewhere else. 

Employee turnover - Effects of Micromanagement on Productivity

Lack of Engagement

When micromanaged, employees start to feel a lack of authority to perform to their best. When this occurs, they’ll gradually lose their confidence and motivation, and desire to go the extra mile for a task and taking satisfaction in what they do. They’ll restrict themselves to what is demanded by their manager. This will certainly reduce their productivity. 

How to Establish Rapport with a Remote Client?

How to Establish Rapport with a Remote Client?

If you operate or work a remote team, one of the perspectives you immediately discern is the importance of communication. Discovering the best ways to interact with your team is important when you’re not working face-to-face because you’re missing most of the context of each person’s position. In this article, we will discuss how to establish rapport with a remote client.

Establish Rapport with a Remote Client

Establish Rapport with a Remote Client

When you start a new job in a remote team, it can seem very unfamiliar. Although it might be less rebellious than going to a new office full of people you don’t know, it can also be more isolating, as you don’t have an obvious alternative to get to know everyone instantly, especially those you don’t work with directly. And yes, all the people are not the same. As some are introverts and extroverts.

Build trust

Rather than consider your remote worker repeal one of your choices or opinions, first understand if there is a miscommunication.

Build trust with your clients

For instance, when discussing a plan, if there is a dispute or disagreement, have a prompt call about it. You might notice that there was never any dispute, to start with. Rather, you misjudged one another and obliged to clear things up.

Organize weekly video meetings

Meetings are the essential building block of all industries. We cooperate with our supervisors, interact with employees and get everyone on the same platform for group meetings to share ideas and suggestions. It is just like the importance of online customer reviews.

Organize weekly video meetings - Establish Rapport with a Remote Client

When you’re working remotely, meetings are not just important for communication knowledge, but for building rapport. Weekly video calls are the most reliable technique to talk to your team when being there in person isn’t an alternative.

Friendly Environment

Whether you have an individual or a full team of remote workers, it’s necessary to build a positive, shared environment that will eventually improve the spirit of team work.

Create friendly environment in the office

This is an environment where each employee should feel easy sharing openly. Not only articles concerning their work, but also like concerns and small talk outside of that.

Define guidelines

A business’s assumptions about when, where, and how to work can be troublesome for on-site workers. For remote workers though, effective guidelines for working remotely assist workers to make the most out of working from home.

Define goals - Establish Rapport with a Remote Client

For instance, a small commute produces a significant boundary between work and life, so something as simple as taking a 10-minute walk before sitting down at home to work supports clear the mental slate. Also, avoid these mistakes you make in the first 10 minutes of the day.

Use a Time tracking software

Last but not least. Use a best time tracking software that will keep the record of your working hours. It will also help you to improve your productivity as you can notice by yourself the progress of your work.

Use a time tracking software

Timelo is a complete tool for businesses and freelancers that will also take care of billing and invoices. Apart from that, the best thing is you can enjoy the 15-day free trial with no credit card required.

The Importance of Online Customer Reviews

The Importance of Online Customer Reviews

Online customer reviews have created a huge business of online marketing and communication that bridges the gap between visitors and sales and also the trust between the company and its clients. According to some studies, more than 90 percent of your visitors read the customers’ reviews before making any purchase. From this, you can easily understand the importance of online customer reviews.

The internet is just amazing. It has brought everything to our fingertips. You can do online shopping through a single click either you are buying groceries or a car. Your goods will be at your doorstep. This sounds amazing but it takes years to build trust with customers and even a single negative review can greatly harm your business reputation. 

Importance of Online Customer Reviews

Importance of Online Customer Reviews

So we have decided to dedicate this article to the importance of customer reviews and how they can impact your online business or reputation.

Purchasing Decisions are based on customer reviews

More than 80 percent of the buyers believe in online reviews as much as any suggestion from a friend or a family member. Positive or negative reviews can greatly affect your selling because customers will see for feedback before making any purchase decision.

Online shopping

If they find the reviews positive and reliable, they will most probably listen to them. Consumers want to link to the critics; they want to learn views from people that look like them, even if they are strangers.

An understanding between the company and clients

Examining reviews from the clients assists you to keep your feet on the ground concerning overall consumer satisfaction, as they can give your business with feedback about what your buyers actually need.

Customer Satisfaction

By using this data as input, you will be able to enhance customer service by promptly and efficiently fix the issues that customers encountered, through building a concrete experience for the buyer and keeping your center on their demands.

Social proof and trust

It is so true that we are social animals since the moment we come to this world and we are curious about knowing what others say before we make our purchasing arrangements. Much like we would ask buddies and relatives for suggestions, review sites enable us to do this online with just some clicks.

Website credibility - Importance of Online Customer Reviews

Get visibility and more traffic

Search engine algorithms consider the importance of customer reviews. A large number of customer reviews mean that your enterprise is valid and trustworthy. More confident consumer reviews will improve your search engine ranking.

Improve traffic to your website

When feedback about a product is shared on social media, viewers may desire to take a glance at the brand’s website, ultimately improving the brand’s awareness and visibility. Feedback on user review sites can also improve the traffic to your website

Free marketing

Positive online business reviews are an extremely beneficial opportunity and can give your business advantages those simple marketing services or campaigns can’t. In short, they are like micro – marketing tools that continue operating long after the online review has been posted, contributing, therefore, a permanent positive image to potential customers and building regular brand awareness that profits the business for both the short and the long term.

Best Email Marketing Services for Small Businesses in 2020

Best Email Marketing Services for Small Businesses in 2020

If you are planning to do email marketing for your business, then you must choose the best email marketing services that can play a vital role in the success of your marketing campaign. Luckily, email marketing is one of the most cost-efficient marketing tools for small businesses. In this article, we will discuss the top email marketing services that will surely fulfill your needs and requirements.

Best Email Marketing Services

Here is a list of best email marketing services for small businesses that will help you to make your decision easier.

Best Email Marketing Services

Constant Contact

Constant Contact

Constant Contact is one of the biggest and fastest-growing email marketing services in the world. Also, it is the easiest to use and beginner-friendly email marketing tool. Each account provides you access to comfortable tracking and reporting, built-in social media sharing features, free image library, list segmentation, Facebook ads integration, and a compelling eCommerce combination for Shopify stores.

The Email Plus accounts are available with robust characteristics like email automation, surveys & polls, tickets, online donations, and subject line A/B testing which assists you to carry targeted emails to increase your open rate.

Email Plans

  • $20/month – For 0 – 500 subscribers.
  • $45/month – For 501 – 2500 subscribers.
  • $65/month – For 2501 – 5000 subscribers.
  • $95/month – For 5001 – 10,000 subscribers.

Sendinblue

Sendinblue - Top email marketing services

Sendinblue is a great email marketing tool for those on a low budget as it is available with a free plan (which is unluckily somewhat confined).

SendInBlue is a unique growing email marketing program. It was primarily made to carry transaction-based emails, but now they’ve consolidated the control of both email and SMS campaigns into one single program.

Email Plans

  • Free – $0 for 300 emails per day and unlimited contacts.
  • Lite – $25/month for 40,000 emails per month and no daily sending limit.
  • Essential – $39/month for 60,000 emails per month and the ability to remove the Sendinblue logo from emails.
  • Premium – $66/month for 120,000 emails per month and marketing automation features.
  • Enterprise – Price varies and includes all premium features, dedicated account manager, priority support, and more.

Drip

Drip - Email campaign for your business

Drip is an ideal choice for those who are eCommerce trader and needs to turn their visitors into subscribers and clients with smart marketing automation. Drip is much more than simply a regular email marketing service. It allows you to have more profound discussions with your clients and send emails at the right time by following their shopping plan and behavior.

Email Plans

  •       Basic– The Basic plan costs $49/month for up to 2500 active subscribers.
  •       Pro– The Pro plan costs $122/month for up to 5000 active subscribers.
  •       Enterprise– The cost varies for this plan and is for people who have more than 5000 active subscribers.

Convertkit

Convert Kit - Best Email marketing tool

ConvertKit was established in 2013 to focus on a segment of the market specifically called “creators”. So, people like vloggers, bloggers, journalists, Instagramers, content creators and more. One of its most significant selling features is how simple it is to build an email automation workflows. It depends on a visual builder, so you can examine how your email flows will work out.

There’s also a built-in landing page editor that’s very helpful, you can carry email marketing and don’t even need a website. Just a source of traffic you need like your YouTube channel or any social media account.

Email Plans

  • $29/month – For 0 – 1000 subscribers and all features.
  • $49/month – For 1000 – 3000 subscribers and all features.
  • $79/month – For 3000 – 5000 subscribers and all features.

GetResponse

GetResponse

GetResponse is an email marketing service that enables users to grow their email list with attractive emails and high-converting signup cards. With their latest and elegant user interface, making your email newsletter campaign live and managing is accessible.

Apart from email marketing, GetResponse is loaded with many online marketing specialties that benefit you develop your business. For instance, you can build and host webinars on your site, create stunning landing pages to convert visitors into clients, and more.

Email Plans

  • Basic – The Basic plan costs $15/month and it covers email marketing, autoresponders, unlimited landing pages, automation templates, and more.
  • Plus – The Plus plan costs $49/month and covers everything in the Basic plan along with list building funnels, sales funnels, sell e-products, webinars (max 100 attendees), and more.
  • Professional – This plan costs $99/month and includes webinars (max 300 attendees), paid webinars, webinar funnels, automation builders, and more.
  • Enterprise – The Enterprise plan costs $1199/month and includes advanced features like dedicated IP address, deliverability consulting, transactional emails, webinars (max 500 attendees), and more.

Mailchimp

Mailchimp - Best Email Marketing Services

Mailchimp provides a simple email builder, autoresponders, segmenting contacts into groups, and easy tracking for analytics. It also enables you to set up delivery times based on user’s timezones, and you can setup segmenting based on geolocation.

You can readily combine MailChimp with WordPress, Magento, Shopify, and many other programs.

Email Plans

  •       Free– $0 includes 7 marketing channels, basic templates, marketing CRM, and 1-click automation.
  •       Essential– Starting a $9.99/month
  •       Standard– Starting at $14.99/month
  •       Premium– Starting at $299/month